Legal

Privacy Policy

Last updated: July 7, 2026

Maison YoRa ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in connection with your use of our website (the "Site") and any purchases you make from us.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Site.

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you visit our Site.

Contact and account information: name, email address, mailing address, and phone number.
Order information: billing and shipping address, items purchased, and order history.
Payment information: your payment card details are collected and processed directly by our third-party payment processor. We do not store your full card number, CVC, or expiration date on our own servers.
Communications: messages you send us through our contact form, including any details you choose to share about a custom order.
Reviews: your name (or initials), city, star rating, and any review text you submit.
Automatically collected information: IP address, browser type, device information, pages visited, and referring URLs, typically gathered through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and customer service related to those orders;
Communicate with you about your order, account, or inquiries;
Send you marketing communications and promotional offers, where you have consented to receive them, and provide an easy way to unsubscribe at any time;
Publish customer reviews that have been approved by our team;
Improve our Site, products, and customer experience;
Detect, prevent, and address fraud, security, or technical issues;
Comply with legal obligations.

3. Payment Processing

All payment card transactions are processed through a secure, third-party payment processor. This processor collects and handles your card information directly and is responsible for maintaining industry-standard security measures, including compliance with the Payment Card Industry Data Security Standard (PCI DSS). We encourage you to review the privacy policy of our payment processor for details on how your payment data is handled.

4. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers who help us operate our business, such as payment processors, shipping carriers, email service providers, and website hosting providers;
Legal authorities, where required to comply with a legal obligation, protect our rights, or investigate fraud or security issues;
Business transfers, in connection with a merger, sale, or transfer of some or all of our business assets.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to recognize your browser, remember your preferences, and understand how visitors use our Site. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the Site may not function properly without them.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

Access, correct, or delete the personal information we hold about you;
Object to or restrict certain processing of your information;
Withdraw consent to marketing communications at any time, by using the unsubscribe link in our emails or by contacting us directly;
Request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our Site is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Maison YoRa
Toronto, Ontario, Canada
Email: maison.yora@gmail.com

This Privacy Policy is a general template intended as a starting point and does not constitute legal advice. Depending on where you and your customers are located, you may have additional obligations — for example, under Canada's PIPEDA, Quebec's Law 25, the EU/UK GDPR, or U.S. state privacy laws (such as the CCPA/CPRA). We recommend having this policy reviewed by a qualified lawyer before publishing it, to make sure it accurately reflects your actual data practices and satisfies the laws that apply to your business.