Track Your Order
Every Maison YoRa candle is poured, packaged, and shipped by hand — here's how tracking works, and where to check your delivery status once your order is on its way.
How it works
Order confirmedYou'll receive a confirmation from us shortly after placing your order, either by email or text, letting you know we've received it.
Hand-poured & preparedCustom structural flower candles are poured to order and take up to 7 days to prepare. In-stock pieces are packaged within 1–2 business days.
Shipped with trackingOnce your order leaves our studio, we'll email you a tracking number and a direct tracking link so you can follow its journey to your door.
Already have a tracking number?
Paste it below to check your delivery status. This works for Canada Post, Chit Chats, Purolator, UPS, and most other major carriers.
This will open 17TRACK, a free multi-carrier tracking tool, in a new tab.
Estimated delivery timelines
Structural flower candles: made to order, delivered within up to 7 days from order confirmation.
Signature and everyday candles: delivered within 3–7 business days from order confirmation.
If it's been longer than the estimated timeframe above and you haven't heard from us, please reach out at maison.yora@gmail.com and we'll look into it right away.